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Soul Alchemy- Frequently asked Questions (FAQS)

​What is Soul Alchemy?

Soul Alchemy is an 8-week 1:1 coaching and energetic healing journey designed to support deep self-connection, emotional healing, and alignment.
Each journey is personalised and intuitively guided to meet you where you are.

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Who is Soul Alchemy for?

This container is for women who feel called to slow down, reconnect with themselves, and gently shift patterns that no longer serve them.
You don’t need to be “ready” or have everything figured out — just open and willing.

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Do I need to be over 18 to book Soul Alchemy?

Yes. Soul Alchemy is available to clients 18 years and over.
If you are under 18, parental or guardian consent is required before booking.

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What does the 8-week journey include?

Soul Alchemy includes:

  • personalised 1:1 sessions over 8 weeks

  • intuitive coaching and energy work

  • gentle nervous system and embodiment support

  • reflective practices to support integration

Each journey is unique and tailored to you.

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Is this therapy or mental health treatment?

No. Soul Alchemy is non-clinical coaching and holistic support.
It does not replace therapy, counselling, or medical care.

Many clients choose to participate alongside professional mental health support.

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What if I’m currently struggling with my mental health?

If you are experiencing significant distress or need urgent support, Soul Alchemy may not be the appropriate container at this time.

If you are in Australia and need immediate support, please contact Lifeline (13 11 14) or Beyond Blue (1300 22 4636).

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Do you offer a clarity call before booking?

Yes. I offer a free 15-minute clarity call to explore whether Soul Alchemy feels aligned.

This call is for connection and questions only and is not a coaching or healing session.

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What happens if I need to cancel or reschedule a session?

Sessions may be cancelled or rescheduled with at least 24 hours’ notice.

Late cancellations or missed sessions are non-refundable and cannot be rescheduled.

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What if I’m running late?
Please do your best to arrive on time so we can make the most of our session. If you’re late, we’ll use the remaining time available. Sessions end at the scheduled time. Arrivals over 30 minutes late may be treated as a no-show.

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What is your refund policy for Soul Alchemy?

Due to the personalised nature of this 8-week journey:

  • Payments are non-refundable once the program has commenced, except where required under the Australian Consumer Law.

  • Refunds are not provided for change of mind or perceived outcomes.

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What if Soul Alchemy doesn’t feel right once I begin?

Soul Alchemy is a commitment to yourself and your growth.
While outcomes cannot be guaranteed, the container is designed to support you with care, presence, and integrity throughout the journey.

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How is my information and consent form stored?

All personal information and consent forms are stored securely and accessed only when necessary to provide services.

Information is kept in line with legal and professional obligations and securely deleted when no longer required.

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Is Soul Alchemy confidential?

Yes. Your sessions and personal information are treated with respect and confidentiality, except where disclosure is required by law.

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How do I know if Soul Alchemy is right for me?

If you feel curious, drawn, or quietly called — that’s often a sign.

If you’re unsure, I recommend booking a free clarity call to explore fit without pressure.

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Will I have access to you outside of our sessions?

Soul Alchemy is intentionally designed with clear, supportive boundaries to honour both your process and my capacity. Support is provided within our scheduled 1:1 sessions.
I do not offer ongoing phone calls, text support, or on-demand messaging outside of sessions.

This structure allows me to show up fully present, grounded and energetically available during our time together, while supporting you to develop your own inner resourcing and self-trust between sessions.

If you feel you may need more frequent or crisis-level support, a different form of professional care may be more appropriate at this time.

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What do I need for our online sessions?

Soul Alchemy sessions are held online. To get the most from your session, please ensure you have:

  • a stable internet connection

  • a quiet, private space where you won’t be interrupted

  • a device with a working camera and microphone

  • anything that helps you feel comfortable, such as water, a journal, or a cosy blanket

Creating a calm, uninterrupted space helps you fully receive and integrate the session.

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